111det Privacy Policy

1. Introduction

111det ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform. This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information when you access or use the 111det website and related services (the "Platform").

This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform as a whole. If there is any conflict between this Policy and those Terms, this Policy will prevail in respect of personal data matters.

We may update this Policy periodically to reflect changes in our data practices or applicable law. When we make material changes, we will update the "Last Updated" date shown above. Your continued use of the Platform after any update constitutes your acceptance of the revised Policy. We encourage you to review this page regularly.

2. Personal Data We Collect

When you register an account, make deposits or withdrawals, or otherwise use the 111det Platform, we collect personal data in the following categories:

We do not knowingly collect personal data from individuals under the age of 21. If we discover that a person under 21 has provided us with personal data, we will promptly delete that information and close the associated account.

3. How We Collect Your Data

111det collects personal data through the following channels:

• Direct interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
• Automated technologies: As you navigate the Platform, we automatically collect Technical Data and Usage Data via cookies, web beacons, server logs, and similar tracking technologies (see Section 8 for our full cookie policy).
• Third-party sources: We may receive data about you from payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification providers, fraud prevention agencies, and analytics partners. All third-party data sharing is conducted under strict data processing agreements.
• KYC and AML processes: As part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, we may collect additional identity and financial documents from you during account verification or before processing large withdrawals.

4. How We Use Your Personal Data

111det processes your personal data only where we have a lawful basis to do so. The primary purposes for which we use your data are:

• Account creation and management: To register your account, verify your identity, maintain your account preferences, and provide you with access to the Platform's features.
• Processing transactions: To process deposits, withdrawals, and bonus payments via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and USDT. Transaction records are retained as required by applicable financial regulations.
• Legal and regulatory compliance: To comply with KYC, AML, and counter-terrorism financing obligations, to respond to lawful requests from competent authorities, and to maintain audit records as required by law.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other prohibited activities. This includes automated screening and manual review processes.
• Platform improvement: To analyse usage patterns, identify bugs, optimise game performance, and improve the overall user experience on 111det.
• Customer support: To respond to your queries, resolve disputes, and provide technical assistance.
• Responsible gaming: To monitor your gaming activity for signs of problematic behaviour, to enforce deposit limits and self-exclusion requests, and to fulfil our duty of care obligations.
• Marketing and promotions: Where you have provided consent, to send you information about promotions, bonuses, new games, and special offers relevant to players in Bangladesh. You may withdraw this consent at any time by contacting our support team.

We do not sell your personal data to third parties for their own marketing purposes. We do not use your data in ways that are incompatible with the purposes described above without first obtaining your explicit consent.

5. Sharing Your Personal Data

111det may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate contractual protections:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and cryptocurrency network processors, for the sole purpose of processing your financial transactions.
• Identity verification and KYC providers: Third-party services that assist us in verifying the identity and age of new players as required by our compliance obligations.
• Game studio providers: Live casino studios and RNG game providers (including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, and Microgaming) may receive limited technical data necessary to deliver their games within the 111det Platform.
• IT and security service providers: Cloud hosting, content delivery network (CDN), cybersecurity, and fraud detection partners who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where we are required to do so by applicable law, court order, or lawful request from a competent authority.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom 111det shares personal data are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than those specified in their agreements with us.

6. Data Security

111det implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the 111det Platform is protected using Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption. Look for the padlock icon in your browser's address bar when using 111det.
• Password hashing: Your account password is stored exclusively as a cryptographically hashed value. We never store passwords in plain text, and our staff cannot view your password.
• Access controls: Personal data is accessible only to authorised 111det personnel and third-party processors who require it to perform their specific functions. All internal access is logged and audited.
• Network security: We employ firewalls, intrusion detection systems, and regular security assessments to protect our infrastructure from external threats.
• Data minimisation: We collect only the personal data that is necessary for the purposes described in this Policy and retain it only for as long as those purposes require.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is 100% secure. If you have reason to believe your 111det account has been compromised, please contact our support team immediately at [email protected].

7. Data Retention

111det retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active accounts: Personal data associated with an active 111det account is retained for the lifetime of the account.
• Closed accounts: Following account closure, we retain account records and transaction history for a minimum period of five (5) years to comply with AML regulations and to resolve any outstanding disputes.
• Self-excluded accounts: Where a player has self-excluded, we retain sufficient data to enforce the exclusion and to prevent re-registration during the exclusion period.
• Marketing data: If you have consented to receive marketing communications and subsequently withdraw that consent, your contact details will be removed from our active marketing lists within 30 days of your withdrawal request.

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

8. Cookies & Tracking Technologies

111det uses cookies and similar tracking technologies to enhance your experience on the Platform, to remember your preferences, and to analyse usage patterns. A cookie is a small text file placed on your device by our web server when you visit the Platform.

• Strictly necessary cookies: Required for the Platform to function correctly. These include session authentication cookies and security tokens. You cannot opt out of strictly necessary cookies while using 111det.
• Functional cookies: Used to remember your preferences, such as language settings, preferred payment method, and responsible gaming limits.
• Analytics cookies: Help us understand how players interact with the Platform so we can improve performance and usability. These cookies collect aggregated, anonymised data.
• Marketing cookies: Used (only where you have consented) to deliver relevant promotional content about 111det's offers and games.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information about managing cookies, refer to your browser's help documentation.

9. Your Data Rights

As a user of the 111det Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. Please note that this right is subject to our legal retention obligations — we may not be able to delete all data if we are required to retain it for regulatory purposes.
• Right to restriction: You may ask us to restrict the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once you object, we will cease processing your data for that purpose.
• Right to data portability: Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where we rely on your consent as the lawful basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We will respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing your request.

10. Minors & Age Restriction

The 111det Platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data relating to individuals under the age of 21. If you are a parent or guardian and you believe your child has provided personal data to 111det, please contact us immediately at [email protected] and we will take prompt action to delete the relevant data and close the account.

11. Contact & Questions

If you have any questions, concerns, or requests relating to this Privacy Policy or to 111det's data practices generally, please contact our dedicated support team. We aim to respond to all privacy enquiries within five (5) business days.

Contact us by email: [email protected]

Please do not send sensitive personal data (such as identity documents or payment details) by email. Our support team will provide secure alternative channels where required.